We operate a simple tariff, take a base price subscription (just £5 per month), add the minutes bundle you want. You can select any number of minutes really.

For example a bundle of 100 minutes of calling will cost you £1, if you prefer 200 minutes then the cost £1.40. If you think you need as much as 2000 minutes then that will cost you £2.10.

If you frequently call family and friends, encourage them to take up our service and calls between you are free of charge and don't come out of your bundled allowance.

You can change your bundles at any time (up or down) although they are subject to a 30 day notice period.

If you exceed your bundle allowance then calls to local/national numbers are charged at 1.25 pence per minute and calls to mobile numbers are charged at 5 pence per minute. Each call is billed by the second and rounded to the next whole penny. The prices quoted are inclusive of UK VAT at the prevailing rate.

All prices include VAT at the prevailing rate. Customers are invoiced monthly in advance for service charges and in arrears for call charges. Payment is only available by Direct Debit.

Calls charged outside the minutes bundle selected are charged by the second and billed to the nearest whole penny. Details of all our calling rates can be found here.

If you move your existing number to us, there's no charge to do it and your ported number is included in the price of the plan. Remember with Fractal Telecom, you're not tied down into a contract so you can easily change your service plan every month, directly from within Uboss.

Sometimes we all feel the need for change. If that sounds like you, then get in touch with us, we can provide you with a UK number. You can have a local phone number for any area code in the UK. Residential plans start from just £5 per month (inc VAT).

There is a little of confusing information on the Internet about what things really cost, we cut through that with a clear pricing policy and always available here on our website. If you are ever unhappy with us, either cancel or contact us our termination policy is just 30 days from your request.

We will even provide a 30 day free trial to help you make your decision, so there's no risk to you. If we don't live up to your expectations then let the free trial lapse. We believe that won't happen.

VoIP is actually the transmission protocol for speech to be sent over an internet connection. It's an abbreviation for Voice over Internet Protocol, as such this means it forms part of an accepted and common standard whereby voice services can be sent over a standard internet connection. This means its perfectly possibly for carriers to host a telephone exchange (albeit a big one) in a secure data centre and offer hosted telephony as a solution and an alternative to the old fashioned 'on-premise' equipment. As technology has evolved its perfectly possible to have one 'super exchange' capable of managing hundreds of thousands of users. By being off-site, your telephone system is supported around the clock by a team of highly trained engineers, when software updates are needed they can be added without you having to do anything. Backups are taken in real-time and restorations can be carried out if needed without you knowing. As far as the end user is concerned they can wave good-bye to expensive software updates from maintenance contracts.

Feel free to reach out and get in touch with us.

0116 208 0430

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